ARLEN HIRE BOATS on the beautiful Lancaster Canal
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How to Book your Holiday

  1. Choose your boat and week from our Boats Page.
  2. Ring or email us to check that the boat is available that week.
  3. Fill in our Booking Form and send it to us with a cheque or your card details for your deposit.
    We now have a fully Secure Online Booking Form we recommend you use if you are paying by credit card.
  4. Please make sure you read our Conditions of Hire below.

CONDITIONS OF HIRE

BOOKING
A boat is not booked until the completed booking form together with the required deposit has been received by the company and the hire confirmation issued to the hirer.

BALANCE OF HIRE
The hirer upon making a booking becomes responsible for the whole of the hire fee and the balance must be paid at least 6 weeks prior to the holiday commencement date. Bookings made less than 6 weeks before the date of the holiday must be paid for in full at the time of booking You may pay by cheque or card.

CANCELLATION SCHEME
In the event of a cancellation 60% of your deposit will be retained by the company, and every effort will be made to re-let the boat, how ever if the company is unsuccessful in re-letting the hirer remains responsible for the full balance of hire. We will send details of the cancellation scheme with the acknowledgement of your booking, and unless you already hold this type of cover, we do strongly recommend this to you to safeguard your balance of hire against unforeseen cancellation.

HIRERS
Bookings will not be accepted from hirers less than 21 years of age. All boats must have minimum of 2 physically and mentally able adults, 18 years or over.

RETURN OF BOAT
Boats must be returned at the end of the cruise in a clean condition and vacated at the agreed time. The hirer is responsible for allowing sufficient margin of time for contingencies, The company reserves the right to make a charge of 20 per hour for cleaning a dirty boat, or for late return, plus any additional expenses incurred by the company as a result of the late return.

INSURANCE
The owners insure the boat and its equipment against public liability risks. The policy does not cover personal accident or the hirer’s personal effects, and the hirer is strongly advised to check his own insurance agreements. A Damage Waiver premium is added to your final invoice This is a single non refundable payment which covers you for any accidental damage or loss to the boat and its equipment whilst on hire to you.
Costs resulting from speeding, negligence, deliberate damage to the boat and its equipment, waterways equipment or to a third party are not covered.

ACCIDENTS
The hirer is in complete charge of the boat and is responsible for its safe navigation. In the event of any accident the hirer must notify the company at once with full details and names and addresses of any witnesses. DO NOT ADMIT OR ALLOW ANY OTHER PERSON TO ADMIT LIABILITY UNDER ANY CIRCUMSTANCE.
In the event of an accident the company may repossess the boat and the hiring contract will then terminate without liability on the company.

BREAKDOWNS
The hirer shall notify the company immediately by telephone in the event of breakdown, damage, theft or loss and shall provide full details and comply with the company's instructions The hirer must not undertake or have undertaken any repairs adjustment or service with out the company’s prior approval.

UNSUITABLE HIRERS
The company reserves the right to refuse to hand over the boat to any person, who in their opinion is not suitable to take charge. In such cases all hire charges shall be refunded in full and all liabilities of the hirer and the company will cease; the company also reserve the right to decline to accept any booking without giving any reason.

NAVIGATION
No boat may tow another, travel in the hours of darkness or enter tidal waters. Minors must not be allowed to navigate boats unless an experienced adult is standing alongside so that they can take over in an emergency.
No boat should be occupied by more than the booked number of people unless previously agreed with the company

BOAT AVAILABILITY, RESTRICTIONS AND DELAYS
If due to circumstances beyond it’s control, the company is unable to provide the hirer with the boat booked or a suitable alternative, the company will refund all hire charges paid in full and will have no further liability The company accepts no liability and is not bound to make financial adjustment in the event of cruising waters being restricted, through repair work, storms, ice, shortage of water and any other cause beyond the control of the company. Similarly the hirer shall have no claim upon the company as a result of any failure of the boat or equipment.

CAR PARKING
Vehicles may be left entirely at the owner’s own risk at our boatyard. The company will be under no liability for any loss or damage to vehicles or their contents.

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Contact us
Arlen Hire Boats
Ashton Basin, Tulketh Brow, Preston PR2 2SD
Tel/Fax: 01772 769183

Owner: Iain Rudd